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Supervisor of Referral Response

Donor Network WestCaliforniaFull-timeAdministrator and Program Manager$144k - $162k/yr
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Description

Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.

At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.

POSITION SUMMARY

The Supervisor of Referral Response Coordinators is integral to providing leadership and continuity of recovery services operations in a 24x7x365 department and maintaining a high quality of service to ensure all donor potential is maximized. The role is responsible for assisting and providing employee management, including but not limited to recruitment, performance reviews, time and attendance reporting, expenses approval, training, and call schedule support. This role provides input into policy development, process improvement, and other organizational decisions.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Requirements

Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.

Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.

If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!

Salary data provided by third party sites do not accurately reflect our pay structure.

Listed Mar 5, 2026

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Posted pay

This posting sits above the Administrator Program Manager median for OPOs ($120k per year).

Permanent (W-2) posted pay, based on the lower bound of posted ranges.