Manager Tissue Recovery

Internal Opportunity!

Join Us in Transforming Lives Every Day

At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope. Guided by our values of integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration, our team works tirelessly to honor every gift of donation. This is more than a job; it's an opportunity to make a profound impact on countless lives.

Job Type: Full-time, Exempt

Work Hours: The workweek is normally considered to be 40 hours; however, greater emphasis is placed on meeting the responsibilities assigned to the position than on working a specified number of hours. Exempt employees are not eligible to receive overtime compensation. Must be available evenings, holidays, and weekends as required.

Work Setting: In-person

Location: Azusa or Redlands, CA.

Travel: Required to travel by personal auto, OneLegacy vehicle, and/or by air to meeting sites and other locations.

Summary of Qualifications

The Manager, Tissue Recovery is responsible for the oversight of tissue recovery operations including but not limited to the recovery of eyes and tissues, digitalDonor status board management, staffing logistics, and case logistics. Ensures the department is adequately staffed, the department has the necessary tools/equipment/supplies necessary to perform recoveries. Ensures the department follows applicable Policies & Procedures, standards and regulations. Provided donation partners with appropriate customer service, meets routinely with tissue processors, and identify areas of process improvement. Ensures Policies & Procedures are reflective of current processes. Performs all duties and responsibilities in compliance with OneLegacy policies and procedures, the standards and regulations as outlined by the FDA, AATB, EBAA, CMS, UNOS, and other applicable federal, state and local laws.

Duties & Responsibilities

Essential Job Functions

• Provides leadership, coaching and mentorship to Tissue Recovery Supervisors and staff.
• Ensures the Tissue Recovery Supervisors meet with staff on regular basis and follow up with staff pertaining to performance concerns.
• Ensures Tissue Recovery Supervisors are performing the required day-to-day task necessary to run operations such as but not limited to staffing actives, workload allocation and tissue recovery activities, training, chart review, and auditing of recovery functions.
• Facilitates staff meetings and ensures training/development of staff related to clinical and non-clinical skills (such as communication).
• Provides technical and clinical advice to staff pertaining to the donor screening, processors screening, procedural clarification, recovery, and serves as the administrator on call. Consults with OneLegacy's ocular and multi-tissue medical directors as needed to qualify the donor for recovery.
• Responsible for maintaining appropriate staffing levels; responsible for ensuring that the hiring process is facilitated through the Human Resources (HR) department. Also responsible for disciplinary action and assisting with employment separations, including exit interviews.
• Sets expectations, sets the standard for professionalism, and holds staff accountable to expectations and goals.
• Responsible for the maximization of tissues recovered per donor to ensure tissue processors requirements are met.
• Prepares reports and analyzes data as requested by leadership to inform management, suggest process improvements to meet goals, or provide data on programs and services.
• Ensures staff understand and comply with all recovery objectives, performance standards, and policies.
• Executes individual, departmental and organization goals and objectives.
• Maintains competency and skill set to perform organ, eye, and tissue recoveries .

Responsibilities

Manager Responsibilities.

• Implements and revises policies and procedures and processes necessary, for organ, eye, and tissue recovery.
• Works with the Directory to create the annual department budget; responsible for maintaining expenses within budgeted guidelines.
• Ensures the department has adequate staffing and adequate scheduling to sustain recovery volumes during peaks and valleys.
• Works with the Quality Systems department to ensure department is in compliance with policies and procerus, standards, and regulations.
• Works with Donor Information to ensure recovery documentation is completed accurately.
• Fosters a positive professional working relationships within and outside the department.
• Works with tissue processors to ensure their requirements are met in terms of tissues recovered, revisions to procedures, and staff trainings.
• Manages the pulsatile perfusion process (kidney pumping) and ensures staff are trained to the process.
• Ensures staff are provided with the necessary training to performed assigned tasks.
• Provides good customer services to donation partners such as but no limited to Transplant Centers, Tissue Processors, Coroner, Hospitals, Funeral Homes, and Testing laboratories.
• Performs other duties as assigned

Administrative Responsibilities

• Ensures shift assignments, timesheets, and time-off requests are appropriately managed.
• Provides real-time feedback, provides learning and coaching opportunities to staff.
• Ensures recovery team works in a collaborative teamwork environment.
• Recruits and interview staff.

Job Qualifications and Requirements

Education: Required to have one of the following: Associate's degree or Bachelor's degree from an accredited four-year college or university

Experience: Four years of experience working in a leadership capacity for a tissue bank, OPO, tissue processor, ambulance company, fire department, emergency room, surgical center, medical devices, pharmaceutical, or biological laboratory.

Certification & License: Completion of a Certification Program such as: Emergency Medical Technician (EMT), Surgical Technologist (CST), or Paramedic (NRP). CEBT or CTBS Certifications is preferred but not required. OneLegacy requires employees to maintain a current California driver's license and current vehicle insurance.

Salary Range: $103,090- $131,440

The above salary range represents a general guideline; however, OneLegacy considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Benefits

• Medical/Dental/Vision Plans –Employer pays 90% of premium cost for employee

• 19 days of PTO

• 2 Floating Holidays

• 10 Holidays

• Life Insurance

• Supplemental Life Insurance

• Wellness Plans

• Employee Assistance Program

• Pet Insurance

• Gym Onsite

• Mileage Reimbursement to applicable positions

• Tuition Reimbursement

• Employee Referral Program

• 403b Retirement Plan with an annual discretionary 8% Employer contribution

• School Loan Forgiveness