Hospital Services Coordinator

Join LifeLink — Join a Life Saving Team!

About LifeLink More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment—to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established – founded with heart, purpose, and a mission that still guides us today.

What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.

At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation.

Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients.

We are grounded in the values that shape our work and culture—Compassion. Excellence. Legacy. People. Quality.

If you're inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you.

What You'll Do As a Hospital Services Coordinator 1, you will directly contribute to LifeLink's life-saving mission. Coordinates with Hospital Services Manager and Director to identify and maintain effective communication within department. Responsible for receiving and processing allograft orders as well as maintaining allograft inventory room.

Key Responsibilities

• Receives and processes telephone/fax/email orders for allografts.

• Prepares invoices and consignment orders for accounts.

• Pulls, Q.C.s and packs shipments.

• Makes courtesy telephone calls to hospitals ensuring deliveries and customer satisfaction.

• Assists in the labeling and stocking of all allografts as they are released for clinical use.

• Responsible for making supplies for allograft placements.

• Assists in the shipping of tissue when necessary.

• Coordinates local pick-up and delivery for courier shipments.

• Assigns return authorization numbers for hospitals and distributors.

• Position requires being on call 24/7 for hospital services as needed.

• Other duties as required.

Who You Are

• Passionate about helping others and making a difference

• Aligned with LifeLink's core values of Compassion, Excellence, Legacy, People, and Quality

• Work requires a High School Diploma or equivalent.

• Work requires a typing ability of at least fifty words per minute.

• Work requires the interpersonal ability to interact with management, staff, and outside contacts.

• Work requires strong attention to detail and accuracy.

• Work requires a minimum of one-year relevant job experience.

• Work requires the ability to work under some stress in order to meet commitments and/or deadlines.

• Work requires adherence to a dress code: scrubs.

• Work requires thorough knowledge of basic word processing fundamentals.

• Work requires the ability to stand for long periods of time.

• Work requires the ability to lift and carry boxes and supplies up to 70 lbs.

• Work requires a proven attendance and punctuality record.

• A collaborator who thrives in a mission-first environment.

Working Conditions

Pleasant and comfortable work environment. Routinely works customary hours, although may require extended working hours to include weekends if necessary. Workstation equipped with the necessary tools needed to perform the various functions of this position will be provided.

OSHA Risk Classification: Low

Why LifeLink?

• Be part of an organization with a legacy of saving lives and giving hope

• Join a passionate and supportive team across Florida, Georgia, and Puerto Rico

• COMPANY PAID Medical, Dental, Disability & Life Insurance

• Generous COMPANY PAID Pension Plan for your Retirement

• Paid Vacation, Sick Days & Holidays

• Growth opportunities in a mission-driven, high-impact nonprofit

• Work with purpose, knowing your efforts directly touch lives

• Diversity, Equity & Inclusion

LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.

Ready to Help Change Lives? Your next career move could be the most meaningful one yet.