Manager, Organ Services

Summary

In alignment with Gift of Life Michigan’s core purpose and core values, the Manager, Organ Services, manages the organ services staff, assists with the development and implementation of department goals and objectives, and is actively involved in all aspects of the organ donation process.

Duties & Responsibilities

The following job duties and responsibilities are stated in broad terms and not intended to be inclusive.  Those in bold are essential duties of the position:

• Ensure compliance with applicable regulations and internal policies in conjunction with development of evidence based best practice standards.

• Maintain expertise associated with on-site organ and tissue donor evaluation and retrieval practices such as donor physiological management, organ preservation, staffing, and organ allocation and distribution logistics.

• Respond to potential donor referrals for evaluation of clinical staff performance.

• Provide technical assistance with after-hours consultation as needed.

• In collaboration with the Performance Improvement department, collect and analyze data related to all aspects of the Organ Services department such as staffing, authorization rates, organs recovered per donor, organs transplanted per donor, onsite hours, and staff adherence to established protocols and guidelines.

• Perform other duties as assigned.

Supervisory Responsibilities

• Direct and oversee the day-to-day work of assigned direct reports, set and communicate clear expectations, and provide coaching/guidance as necessary.

• Provide ongoing formal and informal performance feedback, conducting performance reviews and/or corrective action discussions as necessary.

• Support the bi-directional communication of organizational and department messaging between leadership and staff.

• Manage other tasks required of supervisors such as time and attendance, staff change requests, and reporting.

• Support staff in setting performance goals and in furthering their professional development.

• Support and contribute to the achievement of organizational and department goals.

• Promote a healthy and safe work environment.