Medical Record Review Coordinator

Gift of Life Donor Program, the non-profit agency serving eastern Pennsylvania, southern New Jersey, and Delaware, is responsible for recovering organs and tissues used in lifesaving and life-enhancing transplants. We are the nation’s leading organ donor program, coordinating more transplants than any other in the country and providing hope and healing to thousands of families each year.

This is an exceptional opportunity for an individual with hospital medical records experience, clinical documentation, or healthcare quality experience.

Job Summary

The Medical Record Review (MRR) Coordinator is responsible for conducting retrospective Medical Record Reviews and reviewing patient death records. This role ensures there is data integrity in outcome and process measures, collaborates with other Gift of Life departments to implement system efficiency, and supports internal staff training in the Hospital Services department.

This position requires an individual who can

• Conducts retrospective MRR audits in assigned hospitals, including reviewing patient death records. Support ongoing hospital mortality report reconciliation, data collection, and submissions on potential and actual organ and tissue donors; and be accountable for ensuring MRRs are conducted according to Gift of Life Donor Program (GLDP) and regulatory agency policy/expectations.

• Serve as a liaison with designated hospital medical records departments.

• Maintain data integrity and quality improvement initiatives

• Identify and participate in resolution of data discrepancies in outcome and process measures; Generate reports to evaluate and resolve data discrepancies and generate compliance reports and details of process and outcome change meetings.

• Collaborate with other departments to continually evaluate and implement system efficiency and other initiatives.

• Coordinate and conduct random quality assurance medical record reviews within partner hospitals.

• Participate in staff training for Medical Record Reviews (MRRs)

• Teach new Hospital Service Coordinators (HSC) the Gift of Life process and practice for MRRs and complete MRR competency review.

• Provide assessment tools for HSC leadership

• Support data-related projects and programming by providing data as requested by department leadership for strategic planning.

• Generate data for Board reports, department and team meetings, and other meetings as directed.

• Generate comparative profiles and MRR graphs for GLDP hospitals as well as for organizational programming on an as-needed basis.

• Serve as site administrator (backup) in partnership with the Clinical Application Analyst.

• Support GLDP preparations for regulatory reviews, including documenting and reporting status of compliance with the Centers for Medicare and Medicaid Services (CMS)

• Support the hospital information maintenance and change process by maintaining and auditing hospital information in the TN database.

• Participate in special projects to support the department’s contribution to the GOL mission.

Successful candidates will possess

• Bachelor’s degree in life sciences or related health field preferred

• Experience working in a healthcare environment or medical records department

• Computer proficiency with Microsoft Office

• Excellent interpersonal communication skills

We are an equal opportunity employer and support diversity in our workplace.