Family Services Coordinator

Essential Duties & Responsibilities

• Serves on rotating call schedule in order to provide 24/7 response services to patient referrals in LifePoint's Designated Service Area (DSA) hospitals.

• Provides medical history needed to determine preliminary suitability for organ donation.

• Serves as a resource for the hospital and patients' families and assists families of potential donors with personal, social, spiritual, and other needs.

• Works collaboratively with the Coroner, our Coroner Liaison, Nursing Supervisor, Pathologist, and the donor hospital regarding any restrictions or autopsy requests which may take priority on an organ and tissue donor and secures release from the coroner for organ and tissue donation when appropriate.

• Maintains an annual consent rate of 80% for first person and family authorizations.

• Makes hospital rounds in designated service area, becoming familiar with the hospital location and any individual staff idiosyncrasies.

• Develops effective partnerships with medical and nursing staff.

• Collaborates with Hospital Development Coordinator.

• Assists in the transition of the family to the Donor Family Services program.

• Attends donor family ceremonies.

• Collaborates with Donor Family Services counselors by communicating pertinent family information, giving donor medals and attending funeral services.

• Other duties as assigned.