Director, Clinical & Donation Partnerships

Mission: Eversight's mission is to restore sight and prevent blindness through the healing power of donation, transplantation and research.

Our Culture Story: Imagine you're unable to see a loved one's eyes as they smile. You can't see their face as they call your name, or your own face in the mirror as you start each day. This is what life is like for millions of people coping with vision loss.

Now, imagine your eyesight is restored. You can suddenly see all the color and sights of the world around you. Your life is transformed. This is the power of eye donation, corneal transplantation and vision research. This is what Eversight team members make possible every day.

For more than 75 years, Eversight has enabled donors and their families to give the gift of sight. We ensure that their gifts transform the lives of those suffering from blindness, and advance new treatments and cures for blindness.

Summary

Eversight's Director, Clinical & Donation Partnerships provides strategic and operational leadership for Eversight's Clinical Partner Relations department, with primary responsibility for developing and strengthening relationships across the donation and healthcare ecosystem to expand donor access, improve operational collaboration, and support organizational growth.

The Director serves as Eversight's senior relationship leader for Organ Procurement Organizations (OPOs), recovery partners, strategic eye banking partners, hospitals, Medical Examiners, Coroners, Funeral Homes, and other clinical and donation-system partners. The Director develops and cultivates partnerships, strengthens relationships, identifies opportunities to increase donor and tissue access, and leads initiatives that improve partner performance and the overall effectiveness of the donation system.

Through leadership of the Clinical Relations team, the Director establishes consistent, high-quality engagement practices across hospital and postmortem programs and ensures strong collaboration among Eversight's internal operations teams and external partners. This role combines strategic partnership development, operational relationship management, team leadership, and continuous improvement and serves as a key partner to the Chief Operating Officer in advancing Eversight's objectives.

Fair Labor Standards Act Status: Exempt

Essential Job Functions

Strategic Partnership Development

• Identifies, develops, and cultivates partnerships with Organ Procurement Organizations, eye banks, healthcare organizations, and other organizations within the organ and tissue donation community.
• Collaborates with the Chief Operating Officer on strategic partnership development, contract negotiations, and implementation planning.
• Maintains awareness of emerging partnership opportunities within the organ and tissue donation community and proactively develops relationships aligned with Eversight's strategic objectives.

Operational Partnership Leadership

• Serves as Eversight's operational relationship leader for Organ Procurement Organizations and recovery partners, fostering collaborative partnerships, monitoring partnership performance, coordinating joint operational initiatives, and facilitating resolution of operational issues.
• Provides strategic oversight of the Hospital Services and Postmortem Services engagement programs while empowering Clinical Relations Managers to lead operational relationship management.
• Leads operational business reviews, performance discussions, and continuous improvement initiatives with partner organizations.
• Partners across Recovery, Donation Support Center, Clinical Operations, Distribution, Quality, Information Technology, and other operational departments to improve collaborations.

Department Leadership

• Development of a Clinical and Donation Partnerships Department.
• Establishes departmental priorities, goals, KPIs, and performance expectations.
• Promotes a culture of collaboration, accountability, innovation, and service excellence.
• Develops departmental budgets, resource recommendations, and succession planning.

Organizational Improvement

• Identifies operational trends affecting donor access and partner performance and provides recommendations to the Chief Operating Officer.
• Leads cross-functional initiatives that improve operational performance across the donation system.
• Standardizes partner engagement practices across hospital and postmortem programs.
• Represents Eversight with external partners, professional organizations, and industry meetings as appropriate.
• Other duties: New tasks, duties, and responsibilities may be added at any time, with or without notice to the employee. This job description is not intended to cover or describe all of the tasks, duties and responsibilities the employee may be asked or required to perform.

Qualifications

Education: Bachelor's degree in related field is required. Master's degree in Healthcare Administration, Business, Public Health, or related field preferred.

Experience: Seven or more years of progressive healthcare leadership experience, including leadership of external partnerships, operations, business development, or organ/tissue donation programs, with supervisory responsibility. Experience working directly with Organ Procurement Organizations (OPOs), eye banks, tissue banks, hospitals, or other organizations within the organ and tissue donation system is strongly preferred.

Knowledge, Skills, and Abilities: Strong understanding of the organ and tissue donation ecosystem and the relationships among OPOs, eye banks, recovery organizations, hospitals, and postmortem partners. Executive-level relationship development and partnership management. Strategic planning and business development. Negotiation and contract management. Operational and project management. Ability to establish trust and credibility with senior leaders and external partners. Financial and business acumen. Strong communication, presentation, facilitation, and problem-solving skills.

Benefits

• Medical, dental and vision insurance
• Hybrid work model
• Generous paid time off
• 403(b) retirement plan with company match
• Tuition reimbursement
• Paid parental leave & more

Work Environment & Physical Demands

Work is performed in a professional office, healthcare, and/or other partner environments with frequent travel. Regular interaction with external partners and internal operational leaders is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Organizational Relationship

Reports to Chief Operating Officer.