Recovery Technician

Position Summary

The Recovery Technician is responsible for performing aseptic surgical recovery of ocular tissue from deceased donors for transplant, research, and education, ensuring compliance with FDA, EBAA, and organizational protocols. This role supports recovery operations and cross-functional teams including Quality Assurance and Distribution, Research, and contributes to the organization's mission by maintaining professionalism in sensitive environments, ensuring accurate documentation, and facilitating safe transport of recovered tissue.

Responsibilities

Respond promptly to donor notifications and plan for timely recoveries.

Confirm consent documentation and Donor Risk Assessment information.

Perform sterile surgical recovery of ocular tissue using in-situ or enucleation techniques.

Draw and qualify blood samples for serological testing.

Perform donor physical assessments and review medical records for eligibility.

Label and package tissue and specimens per SOPs for transport to processing labs and consignees.

Ship donor blood samples to reference laboratories.

Enter donor and recovery data into approved databases.

Maintain compliance with FDA, EBAA, and internal SOP standards.

Uphold sterile technique and high standards of safety throughout all procedures.

Maintain accurate documentation and reporting of recovery activities.

Maintain laboratory equipment and work areas in compliance with SOPs and work instructions.

Ensure readiness of instruments and supplies for recovery procedures.

Participate in team meetings and training sessions.

Attend departmental meetings and contribute to performance reviews when requested.

Ensure accurate data entry into electronic systems and utilize digital tools for tissue tracking and compliance reporting.

On-Call Availability: Be available for on-call shifts to respond to urgent recovery requests.

Stay updated on changes in FDA/EBAA standards and participate in policy updates.

Provide feedback on recovery processes to support continuous improvement initiatives.

Expectations

Demonstrate accuracy, timeliness, and attention to detail in all work.

Manage multiple priorities effectively while meeting established deadlines.

Communicate clearly and professionally with internal and external stakeholders.

Maintain confidentiality and handle sensitive information with discretion.

Exhibit initiative in identifying needs, solving problems, and improving processes.

Support a culture of collaboration, respect, and accountability.

Demonstrate reliability and follow-through on assigned responsibilities.

Adapt to changing priorities and demonstrate flexibility in a fast-paced environment.

Seek clarification and feedback to ensure understanding of expectations and outcomes.

Uphold the organization's mission, values, and commitment to quality service.