Financial Counseling Specialist Senior - Transplant

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Closing Date

10/01/2026

Type of Position

Professional Staff - Project/Program Administration

Job Type

Regular

Work Shift

Sponsorship Available

No

Institution Name

University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department

ICE | TXPSL Transplant OP CL

Department's Website

Summary of Job Duties

The Financial Counseling Specialist Senior duties are to evaluate financial coverage for patients being considered for solid organ transplant, including the pre-op and post-op period. The Financial Counseling Specialist Senior will verify insurance benefits, including pharmacy, and obtain pre-authorization for services from third party payers. The Financial Counseling Specialist Senior will also educate patients/family members, and/or care givers in a clinic setting and /or an inpatient setting on the financial requirements of transplant. Exceptional communication, interpersonal skills and vast knowledge of solid organ transplant insurance contracts and benefits, including pharmacy, are required to effectively interact with the patient, family members, and/or caregivers.

Qualifications

Minimum Qualifications

• Bachelor’s degree in Finance, Business or a related field plus three (3) years of experience in healthcare revenue cycle or revenue cycle related function OR
• High School Diploma/GED plus seven (7) years of experience in healthcare in a revenue cycle related function.

Additional Information

Responsibilities

• Performs thorough financial screening of eligible patient transplant referrals using tools developed by the Transplant Financial Coordinators.
• Researches, verifies, and documents patient insurance coverage and patient financial information.
• Meets with the potential solid organ transplant candidate, their families, and/or caregivers in an outpatient or inpatient setting to review the financial aspects of transplant.
• Insures authorizations and referrals required are obtained prior to services rendered.
• Serves as a resource for patients, family members and/or caregivers on financial matters and assists them with questions concerning insurance and other financial issues both before and after transplant.
• Works with patients and other transplant team members to address financial gaps and identify alternative funding options.
• Other duties as assigned.

Salary Information

Commensurate with education and experience

Required Documents to Apply

Resume

Optional Documents

Special Instructions to Applicants

Recruitment Contact Information

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements

Annual TB Screening, Criminal Background Check, Sex Offender Registry This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity

Manipulate items with fingers, including keyboarding

Frequent Physical Activity

Sitting, Standing, Walking

Occasional Physical Activity

N/A

Benefits Eligible

Yes