Tissue Services Shift Leader

Responsible for oversight of tissue recovery activity on assigned shift.

ESSENTIAL JOB FUNCTIONS

ADMINISTRATION

• Provides timely feedback to tissue department leadership on employee education and training needs.

• Supports the Tissue Services leadership team with interviewing qualified Tissue Recovery staff.

• Conducts huddle with team to ensure work is planned accordingly for shift and reports deviations or issues to Administrator on Call (AOC).

• Coordinates shift staffing to call in extra assistance or develop plans with AOC in instances of high case activity.

CLINICAL

• Responsible for clinical oversight of tissue activities, including adherence to strict safety protocols, on assigned shift, as training preceptor and mentor to tissue procurement staff.

• Responsible for ensuring staff clinical performance is consistent with policies and procedures for the safe recovery of tissues.

TISSUE RECOVERY

• Ability to perform all aspects of tissue and cornea recovery producing high quality donor tissue.

• Ensures compliance with FDA, AATB and Processor regulations/standards/SOP’s

• Strong working knowledge of medical terminology, general anatomy, and disease processes.

• Identifies and ensures a safe and aseptic work environment in all circumstances.

• Ability to establish and maintain positive relationships with internal MTN staff, hospital staff, processing partners, funeral homes and others involved in the donation process.

• Ability to conduct appropriate face-to-face interactions with donor families, if needed.

• Working knowledge of the inter-relationships of departments and services provided by MTN.

• Demonstrated time management skills and ability to prioritize donor case activity and other duties/projects.

• Participates in departmental growth and improvement activities.

• Ability to serve as a resource to other departments.

• Serves as a role model for the MTN B-REAL behavioral competencies by actively supporting, reinforcing, and exhibiting behaviors in alignment with the B-REAL core values.

QUALITY

• Strong working knowledge of department quality assurance standards, processes, and procedures, including ability to accurately identify and correct paperwork errors and complete staff member training in real time.

• Demonstrated advanced knowledge of disease processes and related conditions to properly ensure safe tissue recovery.

• Provides timely reports to management on any variances in the application of MTN’s department policies and procedures.

• Ensures the quality assurance of shift huddles with AOC and outgoing shift, guaranteeing the proper case hand-off and continuity for seamless transitions. This includes the documentation of any issues identified.

• Completes necessary follow-up with TPC’s on designated shift related issues or occurrences.